XMAS FREQUENTLY ASKED QUESTIONS

  • We ask you to submit your pre-order 14 days before the date of the event. This is to avoid eventual amendments, once the pre-order hits our system it cannot be amended! We suggest you however don’t submit it any earlier, as from our experience things will always change in the lead up- so best we get one final document then continuously changing it, as that’s how mistakes are made. 

  • We will do our best to cater for them all. Guests with dietary requirements will receive their own portion of food, e.g. if you have 2 veggies in the whole group you can choose dishes that contain meat or fish and we will provide 2 veggie dishes for them. 

  • Our guidelines are based on 10 years of experience in Christmas Parties. We have perfectioned our food ordering rules to make sure everyone will be fed. Nothing worse than being hungry at a party! 

  • We have been working with our trusted agency for years, we have all sorts of entertainment such as DJs, Roaming Photobooth and magicians. You name it, we will get it for you! Entertainment is not included in the minimum spend and must be pre-booked in advance. 

  • If you don’t reach the minimum spend the remainder will still have to be paid for with a company card on the night. We cannot allow takeaways and bills cannot be settled after the event has finished under any circumstances. We always encourage you to set a good part of the spend as a pre-order, this will ease pressure off the bar and will give you an idea of how much there is left to be spent on the night. Our venue managers will be on hand to keep you updated to ensure the spend is met.

  • We do not accept payments post-event. All pre-payments will have to be settled up no later then 2 weeks before the event. 

  • We currently do not have the proper facilities to provide for our Kosher guests. 

    We can cater for Halal guests with our vegan or veggie dishes. 

  • Our selection of welcome drinks is sure to please! We have everything from cocktails to bubbles to wines. And if you're not sure what to choose, we've put together a list of the most popular Christmas party drinks to help you out. These have also been selected for speed of service, to make the party (& bar) run more smoothly. 

    And don’t forget to add some amouse bouches to your drink selection! These will all be located in the pre-order link we send you when booking your party.

  • We're happy to accommodate full venue hires and corporate parties, as long as everyone in attendance is 18 or older. Please make sure everyone does bring physical ID. Photocopies and picture on a phone cannot be accepted.  

  • We are running a very busy Christmas Party season with reservations for lunch and dinner. You will not be able to stay with us when your booking ends, as the team will need at least one hour to turn the flat around for the next group!

  • The Little Blue and Scarlet Doors have a cloakroom, Yellow, Orange and Violet Door don’t. We are not responsible for personal belongings left around our flats. 

  • If your numbers are increasing, please let us know at least 14 days before the event. We have set capacities for our private rooms and flats. This is made to ensure that everyone will have the best time with us. We will do our best to accommodate your group, however, this might incur in a change of layout for the party especially for sit-down meals. 

  • If your booking is confirmed, and the pre-order has been submitted, you have until 14 days before the event to let us know. If fewer people show up on the day, we will not be able to discount any food or drink pre-ordered. 

  • No, the minimum spend quoted is based on the room you chose, and must be spent during the hours of exclusivity of that room.  

  • All guests attending will have to bring a hard copy of their photo ID.

  • You are more than welcome to do so! This will count towards the minimum spend and our venue managers can keep you updated throughout the evening. 

  • We support individuality and style, but we don’t support a lack of effort. Scruffy attire and sports attire a defo no-no (including sports jerseys & hoodies). 

  • All our flats will be super festive, and beautiful. If you really must, feel free to bring some small extra personal touches! These must be signed off by a reservations manager in advance of the booking.  

  • We do not allow external catering, (you can bring a cake if you save us a slice!), and we charge corkage for drinks. The price can vary depending on what kind of bottle you are bringing, e.g. wine or spirits. 

  • Our bars have a homely feel, but our flatmates do not wish to share it with strangers overnight!